Some keyboard keys do not work / Keyboard keys have typing delay / Keyboard keys repeat typing:

1.Make sure the keyboard is fully charged;

The keyboard cannot connect to your device?

1.Ensure that the keyboard is fully charged.

How to Use Multimedia or F1-F12 function?

FN-Lock key makes it easy to switch between F-keys and Media keys by pressing Fn+Esc. The Bluetooth keyboard comes preconfigured with multimedia functions. Press Fn+ESC key to activate the FN functions, you can perform F1 ~ F12 functions

The brightness control keys are non-functional when using the mac mini m4 with an external mac display?

The brightness control keys of the keyboard are non-functional when used with mac mini m4 and its external display. This issue is expected to be resolved in a future firmware update.

Multimedia keys and Option and Command key functions, combination keys cannot be used normally?

In 2.4G mode, the keyboard is not compatible with the Mac OS system, resulting in some function keys not being able to be used normally. You can try switching to Bluetooth mode

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⌨️ Elevate your workspace with ergonomic brilliance and seamless multi-device flow!

ERGONOMIC MASTERY - Curved split layout + cushioned wrist rest reduces wrist strain by 54%, perfect for marathon work sessions.
TRIPLE DEVICE SYNC - Effortlessly toggle between 3 devices via Bluetooth & 2.4G USB—stay connected without missing a beat.
ADAPTIVE BACKLIGHTING - 3-level adjustable white LED backlight dims automatically to protect your eyes and extend battery life.
CUSTOM COMFORT ANGLES - Four adjustable tilt feet let you find your ideal typing angle, enhancing posture whether seated or standing.
POWER THROUGH YOUR DAY - Robust 2000mAh battery with USB-C fast charging keeps you typing longer, no frequent recharges needed.

The ProtoArc EK01 Plus is a full-size wireless ergonomic keyboard featuring a split curved design and cushioned wrist rest to reduce strain. It offers adjustable white LED backlighting with power-saving modes, supports seamless switching between three devices via Bluetooth and USB, and includes a rechargeable 2000mAh battery with USB-C fast charging. Compatible across Windows, Mac, and Android, it’s designed for professionals seeking comfort, productivity, and connectivity in one sleek package.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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Brand	ProtoArc
Package Dimensions	53.34 x 27.94 x 3.17 cm; 1.77 kg
Batteries	1 9V batteries required.
Manufacturer	ProtoArc
Color	Grey
Power Source	Battery Powered
Are Batteries Included	No
Item Weight	1.77 Kilograms

Backlit Bluetooth Ergonomic Keyboard, ProtoArc EK01 Plus Full Size Wireless Split Keyboard with Dual Bluetooth and USB, Cushioned Wrist Rest, Rechargeable for Windows/Mac/Android, Black Gray

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