Do i need to have access the the lock box to program the smart card? and can the smart card be programed for time limited use?

Dear customer,thanks for your question. Yes,access to the bluetooth lockbox is required to program the smart card. Three access levels can be granted to smart cards through the TTLock App: Permanent, Timed, Recurring

Light does not shut off around the finger print reader and drains the battery in a couple of days. Please instruct.

It’s faulty, return before your return window closes, in my honest opinion, get a refund and try another lock if possible, I was highly disappointed with this lock!

Can I get an alert when someone opens the box?

Dear customer,thanks for your question. If you need to activate the remote control feature or sync Bluetooth smart key lockbox with Amazon Alexa or Google Assistant to use voice control to smart lockbox,please mgatewayust use CATCHFACE gateway(optional add-on,sold separately,asin:B085HFFF9T). The gateway is an adapter between Bluetooth and Wifi.

Can I connect this lock to my current wifi signal for access to unlock and provide or remove codes?

Yes. But you have add a gateway, which costs about $40 and is available through Amazon.

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Description

🔐 Unlock smarter, live freer — the future of key management is here!

BUILT TO LAST - Durable zinc alloy body with waterproof design ensures reliable security indoors or outdoors, rain or shine.
UNLOCK YOUR WAY - 5 versatile unlocking methods including fingerprint, app, keypad, smart cards, and Bluetooth for ultimate convenience.
FLEXIBLE INSTALLATION - Mount on door handles or walls with included hardware—discreet, secure, and adaptable to any space.
ANYWHERE ANYTIME ACCESS - Manage and share virtual keys remotely via TTLock app—perfect for busy professionals and property managers on the go.
SMART ALERTS POWER BACKUP - Low battery notifications plus emergency USB power keep you in control and never locked out.

The CATCHFACE K3 Smart Box Lock is a robust, multi-functional key lockbox featuring 5-in-1 unlocking options including biometric fingerprint, TTLock app, touchscreen keypad, smart cards, and Bluetooth. Crafted from durable zinc alloy with waterproof capabilities, it supports both wall and door handle mounting. With remote access via the TTLock app, real-time permission management, low battery alerts, and emergency USB power, it’s designed for seamless, secure key sharing and management for homeowners, realtors, and property managers alike.

Specifications

Brand	CATCHFACE
Special Feature	Anti-Theft, Biometric Fingerprint, Free TTLock App, Sensor Light, Waterproof
Lock Type	Biometric key lock box, Electronic key lock boxes for keys, Smart lock box for keys with code outdoor, Smart lockbox ttlock
Item dimensions L x W x H	3 x 2 x 6 inches
Material	Body Material:Zinc alloy body
Recommended Uses For Product	key lock box for outside smart phone, key lock box with fingerprint and code, smart lock box for keys, smart lockbox for apartment, smart lockbox for car key, smart lockbox for front door, smart lockbox for keys outdoor, smart lockbox wall mount, vehicle key lockbox, wireless smart key lock electronic lock box app remote authorization, wireless smart lockbox for house key
Style	Smart lockbox for keys
Color	Black
Number of Pieces	1
Included Components	1* Smart Lock Box, 5* CATCHFACE IC Cards, 3* Screw Anchors, 3Screws, 1USB Cable
Controller Type	Amazon Alexa, Android, Google Assistant, iOS
Shape	Rectangular
Item Weight	2 Pounds
Control Method	App, Touch
Connectivity Protocol	Bluetooth, Wi-Fi
Model Name	K3 TTLock App
Manufacturer	CATCHFACE
Part Number	K3
Item Weight	2 pounds
Product Dimensions	3 x 2 x 6 inches
Item model number	K3
Power Source	Battery Powered
Type of Bulb	LED
Handle/Lever Placement	Top
Mounting Type	Wall mount and door handle
Special Features	Anti-Theft, Biometric Fingerprint, Free TTLock App, Sensor Light, Waterproof
Usage	Key Lock Box for Door Handle/Key Lock Box Digital Keypad Wall Mount/Light Up Key Lock Box Wall Mount/Smart Key Lock Box with Remote Access, Portable Lock Box for House Key/Key Lockbox for Realtors/Smart key lock box with remote access wifi/Key lock box with multiple codes
Batteries Included?	No
Batteries Required?	Yes
Warranty Description	https://youtu.be/hnx5lsCNT6M

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.