Mine broke while splitting oak. the links to fiskars' "warranty contact" and the "general contact" don't work. how can i get warranty help?

I contacted Fiskars via phone and uploaded photos of the damaged blade. They sent a new one out right away! Start your claim here: http://www2.fiskars.com/Customer-Service/Warranty-Claim-Form

Is this a good axe to fell medium to larger diameter trees?

It is NOT an axe but a wood splitting maul( blockbuster in Aussie speech). To fell a tree you would be much better off with a chainsaw. A purpose built felling axe such as a Plumb, Kelly, Gilpin, Gransfors is the alternative but you would need to be very skilled and fit to use one No doubt Fiskars would manufacture good felling axes but the Iso Core is not suitable for felling.

How does it compare to the popular fiskar x27?

It's a different altogether. I own both and the maul is a heavy beast! I like that that 8 lb maul's Iso Core handle absorbs vibration much better than the X27mif the wood you are trying to split is tough like twisted elm and you need repeated strikes. The X27 is a shorter and it is a much lighter axe(not a maul) to swing making it great for splitting straight grained wood. The 8 lb maul is great for splitting large rounds it is my favorite maul for heavy splitting.

36 inches is very short, is it not?

No. Swinging a metal and fiberglass yard-stick is not as easy as you would think.

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🪓 Cut smarter, not harder — master your outdoor tasks with Fiskars precision!

LIFETIME CONFIDENCE - Backed by Fiskars’ lifetime warranty, this tool is built to be your outdoor workhorse.
DURABILITY MEETS DESIGN - Riveted head and advanced blade geometry ensure long-lasting sharpness and easy wood splitting.
PRECISION CUTTING POWER - Sharp, convex high-carbon steel blade delivers clean, efficient cuts every time.
EXTENDED REACH ADVANTAGE - 36-inch handle designed for taller users, giving you superior leverage and control.
ERGONOMIC SHOCK ABSORPTION - IsoCore handle reduces hand strain and prevents overstrike damage for all-day comfort.

The Fiskars Extendable Handle Lopper (9166) features a 7.84-inch high-carbon steel blade with a single pivot for smooth cutting, paired with a 36-inch IsoCore shock-absorbing handle designed to reduce hand fatigue and improve control. Engineered for durability and efficiency, it’s perfect for medium to large pruning jobs and backed by a lifetime warranty.

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Blade Edge	Convex
Blade Length	7.84 Inches
Blade Material	High Carbon Stainless Steel or High Carbon Steel
Color	Original Version
Size	36-Inch
Style	36-Inch
Material Type	Stainless Steel
Number of Items	1
Power Source	Manual
Included Components	Maul
Batteries Included?	No
Brand	Fiskars
maximum weight capacity	10.4 Pounds
Manufacturer	Fiskars
Item model number	1066016
Product Dimensions	91.44 x 20.32 x 0.25 cm; 4.72 kg
ASIN	B014M9LQGG

FiskarsExtendable Handle Lopper with Single Pivot (9166)

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