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E**L
Poor quality, even worse customer service
I have a senior dog with pancreatic cancer. This collar lasted 2 months on a dog that can’t walk outside down three stairs unassisted to go to the bathroom. Last week, it simply fell off- the securing buckle no longer would “catch”. When explaining this scenario to their Customer Service team, their rep Pam suggested the malfunction was due to “abnormal wear and tear” & no refund was warranted. If a 13 y/o dog that wears a belly band can “abnormally” tear up a collar like this in 2 months, I’d be afraid to see what a healthy dog could do! It’s scary to imagine what might have happened with this kind of unexpected collar failure while walking a dog near a high-traffic street.Bottom line: there are a lot of collar choices out there- literally hundreds of brands that look and perform comparably, and at similar price points... I’d advise purchasing one of those and NOT a Country Brook Petz collar. Our family and the rescue associations we work with in CO certainly will not purchase from them again!
K**G
Repeat purchase, love these collars!
This is the 3rd collar I've bought, and I'll be buying a few more in different colors as well! Our adult female great dane looks great in the hot pink, after a year the collar is still working well but the color has finally faded so she gets a new one since our new dane puppy now gets his own big boy collar.I toss in a pillow case then put in the machine when I'm washing towels so they do wash well, hopefully these new ones last as long. They do seem to have the same quality as far as sturdiness and stitches go. The clasp is nice and shiny, I like the metal clasp better than the plastic ones, especially for great danes, however, don't expect them to stay looking shiny for long as they will and do get scratches on the clasp.The leash/ID loop is also solid and sturdy, I only use this for leashes though as I keep tags on a tag keeper to make trading collars easy. These are my favorite daily collars for our dogs, they look nice and stay secure.* Updated 12/2/17 - Last two I just bought were perfect (teal & pink), bright and shiny. Just purchased another in the light ocean blue for changing things up every once in awhile. Excellent collars and great price!
S**M
Newfypoo Approved
I love that this collar is a true deep red. I can certainly confirm its durability, as our dog has put it to the test over the last few months. It also stays in place when adjusted, which is nice.
H**L
So glad I took a chance
I was attracted to this collar because of the variety of colors. I had doubts about the metal buckle because we're used to having the plastic HOWEVER the metal buckle is so much easier to use, easier to open and to close. I also love the fact that it is made in USA! The collar is just the right width and the material is sturdy. A win win all around.
M**P
Very happy with this collar
This collar is well made, heavy material, the metal latch is easy to operate, it probably won't break like most plastic ones do. The sz. small fits my 11.5 lb Poodle very well, I was afraid it would be a little heavy and bothersome but she's been wearing it for a couple of mos. and it doesn't seem to bother her at all.
K**G
Makes our dog look handsome!
This is the 6th collar bought so far. Our danes wear the same size (still growing though) so we are able to switch collars back and forth. I use a tag holder to attach the tags leaving the D ring available for the leash, this makes it so much easier if I need to wash or trade collars. These collars are very nice, they are well made, sturdy, and look great!! When they get dirty I toss them into a pillowcase and throw them in the wash and they come out nice and clean.
B**K
Great Quality Dog Collar!
Ordered a large royal blue collar last year, and just getting ready to order two more collars now. We have a large 100 lb chocolate lab. This collar has lasted perfectly from last summer until now. Buying two new colors now, only to add more colors, the original blue collar we bought last year is still in great condition. Our lab was 6 mos last year and the ability to make the adjustments to fit him as he grew were great. The metal clasp was the original reason I bought the collar. The plastic clasp collars did not last for our big labs. Highly recommend the quality of this collar!
L**E
Excellent Quality!
Highly recommend this collar and I am super picky. Excellent quality nylon, not that cheap, thin stuff that some other collars are made of. The buckle is a sturdy metal buckle. Very well-made, excellent quality. First purchased for our puppy and we have sized up for her in this collar twice now and will buy again when she is ready for the largest size. I'll also be converting our other dogs to this collar. Excellent value for the price. I've paid $50+ for collars that aren't made this well.
D**Y
Nice and strong for my bull terrier!
This seems like a really well constructed collar. I have no fears about it stretching or my big old boy being able to extricate himself from it (which he has done with other collars before - a nightmare). Would definitely recommend.
Trustpilot
2 months ago
5 days ago